We’re committed to protecting your privacy and using technology that gives you an effective and safe online experience. It’s important to us that you feel confident and safe using our site and services, so this page details all the ways in which we collect data, and how it’s used. If you have any questions regarding our Privacy Policy you can contact us at any time by sending an

e-mail to - info@finetouchproductions.com

  1. Your privacy is important to us. We provide this notice to explain our online information practices and the choices you can make about the way your information is collected and used. This notice applies to all information collected or submitted on the Fine Touch Productions website.

  2. The only personal information we collect is name, street address, email address and telephone number. Your credit card/debit card/other payment information will also be collected if that form of payment is used to make your purchase but, that data is only used to process your transaction is not stored in our database.

  3. We use the personal information collected from you to communicating with you regarding our services and other related products, and processing any transaction you may do with Fine Touch Productions. Such personal information as we collect is not used for any other purpose and is not shared.

  4. We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

  5. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put into place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

  6. Protecting the privacy of the very young is particularly important to Fine Touch Productions. For that reason, we never collect or maintain information at our website from those we actually know are under the age of 13, and no part of our website is structured to attract anyone under 13 to provide information to us.

  7. You can correct factual errors in your personally identifiable information by sending us a request detailing the error(s). To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. In the

 

unlikely event any of the personal information you supply us online is misused, you may redress these issues by email us directly at info@finetouchproductions.com

 EMAIL MARKETING CAMPAIGNS

  1. We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual at any time unless strictly compelled to do so by law.  

  2. We use email marketing to communicate with customers and potential customers from time to time. All email lists and campaigns are “opt-in” meaning we will not send you these sorts of emails unless you indicated that you wish to receive them during signup or other interactions on our website.

  3. We may send you “system” emails, such as password reset requests or payment notifications/receipts even if you have not opted-in to email marketing lists.

  4. All marketing emails sent by us will include an unsubscribe link in the footer of the email. Emails sent to you may also include standard tracking, including open and click activities.

SITE LOGIN FORMS

 

  • If you have a user account with this website, we check login activity to potentially block fraudulent                     attempts.

  1. The following information is used: attempting user’s IP address, attempting user’s email address/username (i.e. according to the value they were attempting to use during the login process), and all IP-related HTTP headers attached to the attempting user.

A NOTE ABOUT UPLOADED MEDIA

  • If you upload images to the website in a form, comment field or as a guest post, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images that appear publicly on the website.

HOW LONG WE RETAIN YOUR DATA

  • Below you can find a summary of how long your data is retained. You can contact us at any time if you would like to get a copy of your stored data, or if you would like to have it removed.

 

  1. Contact form submissions: All data from the contact forms is stored indefinitely unless deletion/removal is requested by the original author. This is because people sometimes wish to return to the same conversation about a specific service question that they might have asked me in the past, perhaps after putting my suggestions into practice. Due to email volume, it’s not possible to remember these individual conversations without retention of the original contact.

  2. Registered Accounts: If you have created an account on this website for the purposes of submitting content, or purchasing a product from the online store, we store this profile information indefinitely, as well as your purchase history so that we can process customer service requests efficiently and so that you can access your digital downloads through your profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information

  3. Chat Box: If you chat using chat box present in our website, all the chat data is store in a secure database. You can ask admin to remove it anytime.

EMBEDDED CONTENT FROM OTHER WEBSITES

  1. Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other

  2. website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

  3. This site contains embedded content from Youtube: Their privacy policy can be found here  <Protecting your identity - YouTube Help (google.com)>

  4. This site contains embedded content from Instagram: Their privacy policy can be found here <Privacy Policy - Instagram>

LINKS TO THIRD PARTY WEBSITES

  • Within the content on this website we will often link to other 3rd party websites where you can get further information about a specific topic, or where you can purchase a specific product. These 3rd party sites have their own independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

 

 

SOCIAL MEDIA FEATURES

  • Our Website includes social media sharing features, such as the Facebook Like button, Twitter tweet button, Pinterest Pin button and others. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

 

 

WHAT THIRD PARTIES WE RECEIVE DATA FROM

 

We do not receive any data about you from third parties.

WHAT DATA BREACH PROCEDURES WE HAVE IN PLACE

  • Should any event occur where customer data has been lost, stolen, or potentially compromised, our policy is to alert our customers via email no later than 48 hours of our team becoming aware of the event. We will also report such incident to any required data protection authority. We will work closely with any customers affected to determine next steps such as any end-user notifications, needed patches, and how to avoid any similar event in the future.

 

HOW WE PROTECT YOUR DATA

  • Our website uses SSL (Secure Socket Layer) technology to encrypt data passing to and from the server. This ensures that your personal data is safe. Credit card/Debit card or any type of payment transactions are processed through a gateway provider and are not stored or processed on our servers. Daily security scans are also performed on our website to look for malicious code that could pose a security threat and incoming traffic is routed through CloudFlare who provide additional security service to block malicious third-parties.

 

IMPORTANT NOTICE

  • If you are under 18 years of age, reside in INDIA, and have a registered account with the Site, you have the right to request removal of unwanted data that you publicly post on our Site. To request removal of such data, please contact us using the contact information provided and include the email address associated with your account and a statement that you reside in INDIA. We will make sure that the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems.

We do not collect your personal information with the intent of sharing or selling it to third parties. Broadly speaking, we use personal information for purposes of administering our business activities, improving the user experience, providing customer service, and for sharing updates about new content that is available on the website. The data we collect takes two primary forms: Anonymous usage data, and personally-identifying information. We will not obtain personally-identifying information about you when you visit our site unless you choose to provide this information to us within a form on the web page, such as a contact form, comment form, newsletter signup form or online store purchase form. We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. 

Should you have questions or concerns about this Privacy Policy,

please call us at ( +919654778995 ) or send us an email at  info@finetouchproductions.com